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Salesforce Agentforce Customer Engagement System

$12,999.00

Complete Brand Identity System

This package gives your business a complete brand identity system, not just a logo. It includes logo direction, brand colors, typography, guidelines, business card, letterhead, email signature, social media assets, and ownership documentation, so your brand looks professional and consistent everywhere.

Package Includes

  • Brand discovery questionnaire
  • Logo concept development until final direction is selected
  • Final logo suite with web-ready, print-ready, and vector files
  • Brand color palette and complete typography system
  • Brand Guidelines PDF
  • Business card, letterhead, and email signature design
  • Social media brand assets
  • Copyright / IP Ownership Transfer Document
Estimated delivery: 10–14 business days. Delivery time may depend on how quickly the client provides required information and feedback.
Pay only 30% deposit now

WHAT YOU WILL GET

Professional, consistent, ready-to-use branding for your business.

This package gives your business a complete visual identity foundation for your website, social media, business cards, email communication, documents, presentations, and marketing materials.

Package Overview

The Complete Brand Identity Package is designed for businesses that need a professional, consistent, and ready-to-use visual identity.

This is not just a logo design service. It is a complete visual identity package created to make your business look polished, professional, and consistent everywhere your customers see your brand.

The process starts with a brand discovery questionnaire so we can understand your business, audience, style preferences, competitors, and overall brand direction.

We then begin logo concept development and continue creating or refining logo directions until the final visual direction is selected. Once the final logo direction is approved, we polish the selected logo and build the full brand identity system around it.

Brand Discovery Questionnaire

Before the design process starts, we collect the key information needed to build your brand identity.

  • Business name
  • Industry
  • Target audience
  • Brand style
  • Competitors
  • Preferred colors
  • Design examples you like
  • Website or social media links
  • Existing brand materials, if available
  • Business goals and positioning
  • Preferred visual direction
Logo Concept Development Until Final Direction Is Selected

We do not limit the branding process to only one or two logo concepts.

Your business will receive logo concept development until a final logo direction is selected. We will continue creating and refining logo directions based on your feedback until we identify the visual style that fits your business, industry, audience, and brand positioning.

Once the final direction is approved, we will polish the selected logo and prepare the complete logo suite for web, print, social media, and business use.

  • Multiple logo concept directions during the concept stage
  • Logo style exploration
  • Client feedback review
  • Logo refinement based on feedback
  • Final approved logo design
  • Professional preparation of final logo files
  • Complete logo suite delivery
1. Final Logo Suite

You receive a complete set of logo files and logo variations.

  • Primary logo
  • Secondary logo
  • Horizontal logo version
  • Vertical logo version
  • Icon / submark
  • Black logo version
  • White logo version
  • Gold logo version
  • Transparent background version
  • Web-ready logo files
  • Print-ready logo files
  • Vector logo files
2. Color Palette System

You receive a complete brand color system, not just random colors.

  • Primary color
  • Secondary color
  • Accent color
  • Neutral colors
  • Background colors
  • Text color guidance
  • Button/accent color guidance
  • HEX codes
  • RGB codes
  • CMYK codes
  • Basic color usage examples
3. Typography System

You receive a complete typography system for your brand.

  • Heading font
  • Body font
  • Accent font, if needed
  • H1 style
  • H2 style
  • H3 style
  • Body text style
  • Button text style
  • Basic spacing and hierarchy rules
  • Font usage examples
4. Brand Guidelines PDF

You receive a professional brand guidelines document, usually 10–15 pages.

  • Logo usage
  • Logo variations
  • Logo spacing
  • Logo placement
  • Incorrect logo usage
  • Color palette
  • Typography system
  • Brand mood
  • Visual style
  • Business card preview
  • Social media preview
  • Basic brand application examples
5. Business Card Design

You receive one professional business card design.

  • Front side design
  • Back side design
  • Print-ready PDF
  • Digital preview file
6. Letterhead Design

You receive a branded letterhead design for business documents, proposals, invoices, letters, or official communication.

  • Letterhead layout
  • Logo placement
  • Brand colors
  • Business contact area
  • Print-ready PDF
7. Email Signature Design

You receive a branded email signature design.

  • Name
  • Title
  • Company name
  • Phone number
  • Website
  • Email
  • Social links, if provided
  • Logo placement
8. Social Media Brand Assets

You receive real social media files that can be used for your business profiles and posts.

  • Profile image / avatar
  • Facebook cover
  • LinkedIn cover
  • Instagram post template
  • LinkedIn post template
  • Story template
9. Copyright / IP Ownership Transfer Document

After the project is completed and paid in full, you receive a written Copyright / Intellectual Property Ownership Transfer Document for the final approved logo and final brand identity assets.

This document confirms that:

  • The final approved logo was created specifically for your business
  • The final approved logo was paid for by you
  • The final approved logo and final brand assets are assigned to your business
  • You receive exclusive rights to use the final approved logo for your business
  • The final approved logo may be used on your website, social media, business cards, signage, packaging, marketing materials, digital ads, documents, and other business materials
  • The final approved logo and final brand assets will not be resold to another client
  • Unused concepts, unused drafts, rejected logo directions, and internal design files remain the property of Veteran Global Solutions unless purchased separately or agreed otherwise in writing
Final Delivery Folder

All final files are delivered in an organized folder.

  • PNG files
  • JPG files
  • SVG files
  • PDF files
  • Web-ready files
  • Print-ready files
  • Vector logo files
  • Brand Guidelines PDF
  • Business card files
  • Letterhead file
  • Email signature file
  • Social media asset files
  • Copyright / IP Ownership Transfer Document
Best For
  • Startups
  • Small businesses
  • Service-based businesses
  • Consultants
  • Online stores
  • Local businesses
  • Professional service providers
  • Personal brands
  • Companies launching a new brand
  • Companies refreshing an existing brand
  • Businesses that need a polished and consistent visual identity
Delivery Time

Estimated delivery time: 10–14 business days.

Delivery time may depend on how quickly the client provides required information and feedback.

Revisions

Logo concept development continues until the client selects the final logo direction.

After the final logo direction is approved, the package includes 2 rounds of refinement revisions to polish the selected logo and brand materials.

Additional major changes after the final direction is approved may require an extra fee if they change the original project scope.

Requirements From Client
  • Business name
  • Business industry
  • Short business description
  • Target audience
  • Preferred brand style
  • Preferred colors, if any
  • Examples of brands you like
  • Competitor examples
  • Website link, if available
  • Social media links, if available
  • Contact details for business card and email signature
  • Any existing logo or brand files, if available
  • Any slogan or tagline, if available
Important Notes

This package includes visual brand identity design only.

It does not include trademark registration, legal trademark search, legal brand name research, copyright registration with the U.S. Copyright Office, printing services, website design, paid advertising setup, or full marketing strategy.

The included Copyright / IP Ownership Transfer Document covers the final approved logo and final approved brand identity assets created and delivered as part of this project after full payment is received.

Trademark registration is not included. If you want to legally register your business name, slogan, or logo as a trademark, that should be handled separately through a qualified trademark attorney or trademark filing service.

Website design, landing pages, social media management, advertising setup, CRM setup, and marketing automation can be added separately.

Logo concept development continues until the final direction is selected, based on the original business brief and project scope. Major changes to the business name, industry, offer, target audience, or creative direction after approval may require additional work and may be quoted separately.

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Salesforce Agentforce Customer Engagement System

Give customers fast, grounded help—with people in control.

Configure one governed Agentforce system around approved knowledge, CRM and Data 360 context, carefully scoped actions and human handoff—so every customer interaction can move toward the right answer, next step or service team without putting control on autopilot.

Begin with one accountable customer-engagement model

Agentforce is most valuable when it has a clear job inside a defined service operation. We map one approved customer-engagement model for a single service team: how customers arrive, what the system may answer, what information it should collect, which matters require human judgment and what outcome marks success. Every configuration choice then has a business owner, purpose and boundary.

Choose the customer moments where AI can help

The system focuses on repeatable moments that create friction for customers and teams. An approved Agentforce experience can answer common questions, clarify eligibility or status, collect qualification details, guide a customer to a supported next step, resolve a defined service request or route an issue to the correct team. Each use case is limited to what the client can actually support, so AI does not promise unavailable actions or make unauthorized decisions.

Ground answers in knowledge that your business has approved

Trust begins with controlled source material. We organize a focused knowledge foundation from client-approved Salesforce Knowledge articles and supported source content, aligned with the service scenarios and questions the agent should handle. Responses are anchored in current policies, procedures, product or service guidance and escalation instructions—not broad web knowledge. The client remains responsible for source accuracy, ownership, permissions, updates and required compliance review.

Give the agent useful customer context

Relevant CRM and Data 360 context can help the agent understand who is asking, their relationship with the business and whether a service record already exists. The implementation defines the approved customer and service data it may use, and when personalization should not be attempted. This keeps responses relevant without exposing more data than the interaction requires, rather than simply repeating generic answers.

Design topics, instructions and actions around real work

Agentforce is configured with a practical operating design: approved topics identify the jobs it can perform, instructions explain how it should behave, and eligible actions connect it to the right Salesforce work. Standard actions and focused native Flow actions can support structured information gathering, service updates, record creation or routing when active licenses and permissions allow. This creates a controlled chain from customer question to outcome without unrestricted execution.

Build guardrails before the first conversation

AI-supported engagement needs defined rules for what the system may say, what it must confirm and when it should hand off. The configuration incorporates approved tone, identity, qualification, privacy, sensitive-topic, prohibited-response and fallback guidance. It can direct the agent to acknowledge uncertainty, avoid unsupported commitments, use only approved information and escalate when a request falls outside its role. Guardrails make business oversight visible in the system itself.

Keep customer actions narrow, useful and traceable

When the agent does more than answer, each action is designed around a specific, approved outcome. It may gather details for a case, create a task, update a permitted service field, trigger an approved notification or direct an interaction to the right queue through supported native capabilities. AI is not a free-form administrator with broad record access. Actions stay tied to the relevant topic, access model and test scenario.

Create a dependable handoff to people

A strong AI experience knows when a customer needs a person. One human escalation and handoff model connects defined triggers—such as a request outside scope, an unresolved issue, a customer preference, a sensitive topic or a high-priority situation—to the approved Service Cloud queue, owner or service process. Where supported, the handoff preserves key conversation context and the next required action, so customers do not need to repeat themselves.

Keep Service Cloud in control of the resolution

Agentforce complements the service operation; it does not replace accountability for customer outcomes. Case structure, queues, ownership, status, Knowledge and agent workspace elements are aligned so a human team can review, continue and close the work when needed. Leaders can distinguish an answered interaction from a resolved issue, while staff retain authority over exceptions, approvals and final service decisions.

Test the behavior, not just the screen

Before launch, the implementation is tested against agreed customer journeys rather than only checking whether pages load. Scenarios cover expected questions, incomplete details, unsupported requests, knowledge gaps, permitted actions, routing, human escalation and follow-up visibility. Testing verifies that the agent follows instructions, uses the right source material, takes only approved actions and fails safely when it lacks a reliable answer. One controlled correction round addresses agreed adjustments within scope.

Monitor quality, demand and escalation patterns

Launch is the start of operational learning, not the end of configuration. Focused reports and dashboards help the team review supported engagement volume, interaction outcomes, human handoff patterns, knowledge gaps, unresolved requests and other available service signals. This reveals questions needing better content, topics needing refinement and cases where the service model needs attention. Analytics availability depends on the active Salesforce edition and enabled Agentforce, Service and Data 360 features.

Launch with governance your administrators can maintain

Documentation, administrator handoff sessions and launch support give the internal team a practical basis for managing the system after go-live. The handoff explains the approved engagement model, topics, instructions, source content, guardrails, actions, access assumptions, test results and monitoring approach. Your team can then maintain content, review performance and decide which next use cases justify expansion. Broader channel rollout, advanced data integration and complex autonomous workflows remain separate initiatives.

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