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HubSpot Customer Experience Suite

$3,999.00

Complete Brand Identity System

This package gives your business a complete brand identity system, not just a logo. It includes logo direction, brand colors, typography, guidelines, business card, letterhead, email signature, social media assets, and ownership documentation, so your brand looks professional and consistent everywhere.

Package Includes

  • Brand discovery questionnaire
  • Logo concept development until final direction is selected
  • Final logo suite with web-ready, print-ready, and vector files
  • Brand color palette and complete typography system
  • Brand Guidelines PDF
  • Business card, letterhead, and email signature design
  • Social media brand assets
  • Copyright / IP Ownership Transfer Document
Estimated delivery: 10–14 business days. Delivery time may depend on how quickly the client provides required information and feedback.
Pay only 30% deposit now

WHAT YOU WILL GET

Professional, consistent, ready-to-use branding for your business.

This package gives your business a complete visual identity foundation for your website, social media, business cards, email communication, documents, presentations, and marketing materials.

Package Overview

The Complete Brand Identity Package is designed for businesses that need a professional, consistent, and ready-to-use visual identity.

This is not just a logo design service. It is a complete visual identity package created to make your business look polished, professional, and consistent everywhere your customers see your brand.

The process starts with a brand discovery questionnaire so we can understand your business, audience, style preferences, competitors, and overall brand direction.

We then begin logo concept development and continue creating or refining logo directions until the final visual direction is selected. Once the final logo direction is approved, we polish the selected logo and build the full brand identity system around it.

Brand Discovery Questionnaire

Before the design process starts, we collect the key information needed to build your brand identity.

  • Business name
  • Industry
  • Target audience
  • Brand style
  • Competitors
  • Preferred colors
  • Design examples you like
  • Website or social media links
  • Existing brand materials, if available
  • Business goals and positioning
  • Preferred visual direction
Logo Concept Development Until Final Direction Is Selected

We do not limit the branding process to only one or two logo concepts.

Your business will receive logo concept development until a final logo direction is selected. We will continue creating and refining logo directions based on your feedback until we identify the visual style that fits your business, industry, audience, and brand positioning.

Once the final direction is approved, we will polish the selected logo and prepare the complete logo suite for web, print, social media, and business use.

  • Multiple logo concept directions during the concept stage
  • Logo style exploration
  • Client feedback review
  • Logo refinement based on feedback
  • Final approved logo design
  • Professional preparation of final logo files
  • Complete logo suite delivery
1. Final Logo Suite

You receive a complete set of logo files and logo variations.

  • Primary logo
  • Secondary logo
  • Horizontal logo version
  • Vertical logo version
  • Icon / submark
  • Black logo version
  • White logo version
  • Gold logo version
  • Transparent background version
  • Web-ready logo files
  • Print-ready logo files
  • Vector logo files
2. Color Palette System

You receive a complete brand color system, not just random colors.

  • Primary color
  • Secondary color
  • Accent color
  • Neutral colors
  • Background colors
  • Text color guidance
  • Button/accent color guidance
  • HEX codes
  • RGB codes
  • CMYK codes
  • Basic color usage examples
3. Typography System

You receive a complete typography system for your brand.

  • Heading font
  • Body font
  • Accent font, if needed
  • H1 style
  • H2 style
  • H3 style
  • Body text style
  • Button text style
  • Basic spacing and hierarchy rules
  • Font usage examples
4. Brand Guidelines PDF

You receive a professional brand guidelines document, usually 10–15 pages.

  • Logo usage
  • Logo variations
  • Logo spacing
  • Logo placement
  • Incorrect logo usage
  • Color palette
  • Typography system
  • Brand mood
  • Visual style
  • Business card preview
  • Social media preview
  • Basic brand application examples
5. Business Card Design

You receive one professional business card design.

  • Front side design
  • Back side design
  • Print-ready PDF
  • Digital preview file
6. Letterhead Design

You receive a branded letterhead design for business documents, proposals, invoices, letters, or official communication.

  • Letterhead layout
  • Logo placement
  • Brand colors
  • Business contact area
  • Print-ready PDF
7. Email Signature Design

You receive a branded email signature design.

  • Name
  • Title
  • Company name
  • Phone number
  • Website
  • Email
  • Social links, if provided
  • Logo placement
8. Social Media Brand Assets

You receive real social media files that can be used for your business profiles and posts.

  • Profile image / avatar
  • Facebook cover
  • LinkedIn cover
  • Instagram post template
  • LinkedIn post template
  • Story template
9. Copyright / IP Ownership Transfer Document

After the project is completed and paid in full, you receive a written Copyright / Intellectual Property Ownership Transfer Document for the final approved logo and final brand identity assets.

This document confirms that:

  • The final approved logo was created specifically for your business
  • The final approved logo was paid for by you
  • The final approved logo and final brand assets are assigned to your business
  • You receive exclusive rights to use the final approved logo for your business
  • The final approved logo may be used on your website, social media, business cards, signage, packaging, marketing materials, digital ads, documents, and other business materials
  • The final approved logo and final brand assets will not be resold to another client
  • Unused concepts, unused drafts, rejected logo directions, and internal design files remain the property of Veteran Global Solutions unless purchased separately or agreed otherwise in writing
Final Delivery Folder

All final files are delivered in an organized folder.

  • PNG files
  • JPG files
  • SVG files
  • PDF files
  • Web-ready files
  • Print-ready files
  • Vector logo files
  • Brand Guidelines PDF
  • Business card files
  • Letterhead file
  • Email signature file
  • Social media asset files
  • Copyright / IP Ownership Transfer Document
Best For
  • Startups
  • Small businesses
  • Service-based businesses
  • Consultants
  • Online stores
  • Local businesses
  • Professional service providers
  • Personal brands
  • Companies launching a new brand
  • Companies refreshing an existing brand
  • Businesses that need a polished and consistent visual identity
Delivery Time

Estimated delivery time: 10–14 business days.

Delivery time may depend on how quickly the client provides required information and feedback.

Revisions

Logo concept development continues until the client selects the final logo direction.

After the final logo direction is approved, the package includes 2 rounds of refinement revisions to polish the selected logo and brand materials.

Additional major changes after the final direction is approved may require an extra fee if they change the original project scope.

Requirements From Client
  • Business name
  • Business industry
  • Short business description
  • Target audience
  • Preferred brand style
  • Preferred colors, if any
  • Examples of brands you like
  • Competitor examples
  • Website link, if available
  • Social media links, if available
  • Contact details for business card and email signature
  • Any existing logo or brand files, if available
  • Any slogan or tagline, if available
Important Notes

This package includes visual brand identity design only.

It does not include trademark registration, legal trademark search, legal brand name research, copyright registration with the U.S. Copyright Office, printing services, website design, paid advertising setup, or full marketing strategy.

The included Copyright / IP Ownership Transfer Document covers the final approved logo and final approved brand identity assets created and delivered as part of this project after full payment is received.

Trademark registration is not included. If you want to legally register your business name, slogan, or logo as a trademark, that should be handled separately through a qualified trademark attorney or trademark filing service.

Website design, landing pages, social media management, advertising setup, CRM setup, and marketing automation can be added separately.

Logo concept development continues until the final direction is selected, based on the original business brief and project scope. Major changes to the business name, industry, offer, target audience, or creative direction after approval may require additional work and may be quoted separately.

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HubSpot Customer Experience Suite

Keep the customer relationship connected after the deal closes.

Unify sales-to-service handoff, support tickets, complete customer history, customer-success visibility and retention reporting in one practical HubSpot system.

Design One Connected Customer Experience

We begin by mapping what should happen when a deal is won: how sales transfers context, who owns onboarding and customer follow-up, how service requests enter the team, and how customer health and retention are measured. HubSpot Smart CRM, Sales Hub, Service Hub, and customer-success tools are configured around one approved post-sale journey so customer information does not disappear when the deal closes.

Configure the Core Portal and Team Access

Core portal settings, company information, account preferences, and practical access are prepared for one approved HubSpot portal. Up to 15 named users are configured with roles and permissions supported by the client’s active subscriptions and available seats, so sales, service, customer-success, and administrators can work in the areas relevant to their responsibilities.

Build a Shared Customer Context Foundation

Contacts, companies, deals, tickets, activity history, ownership, and core record views are organized around the approved customer experience. Up to 50 approved contact, company, deal, or ticket properties are created or configured to capture product or service details, onboarding status, customer segment, renewal timing, support category, priority, owner, customer-health inputs, and agreed reporting information.

Bring Existing Customers into the New Foundation

One controlled import of up to 5,000 clean, client-provided contact and company records is prepared and loaded using the approved field mapping. This gives sales, service, and customer-success users a usable starting customer base for ownership, segmentation, support, and retention reporting without treating the package as a full legacy-system migration or data-cleanup project.

Prepare Sales Pipelines and Post-Sale Ownership

Up to two approved deal pipelines are configured with up to 10 stages each, allowing the client to manage core sales alongside renewals, expansions, or another approved post-sale motion. The setup includes practical views, stage outcomes, agreed ownership cues, and up to three meeting links or scheduling pages supported by the client’s edition, so sales activity and the closed-won handoff remain visible from the same customer record.

Create the Sales-to-Service Handoff

Up to three approved handoff automations are configured to move a closed customer into the next operational step. These may assign a service or customer-success owner, create onboarding tasks, generate a ticket, notify the right team, update lifecycle or onboarding information, or create another agreed next action. The handoff is built around client-approved criteria so customers receive continuity instead of starting again with an unfamiliar team.

Build the Help Desk and Ticket Foundation

One HubSpot help desk workspace is prepared with up to two approved inbound service channels, such as a support email address and a client-provided web form. Up to two ticket pipelines with up to 10 stages each are configured, along with practical ticket categories, priorities, record views, and up to 20 approved ticket properties. The team receives a clear place to manage customer requests while keeping the related company, deal, activity, and ownership history visible.

Route Tickets and Standardize Service Work

Up to four native ticket-routing or service workflows are configured, with up to 12 actions in each workflow when supported by the client’s edition. They can assign owners or teams, create tasks, set priority, update ticket status, notify stakeholders, escalate an approved condition, or preserve another routine handoff. Up to 10 client-approved saved replies, snippets, or service templates are also prepared to help the team respond consistently without replacing human service work.

Give Teams a Complete Customer History

Up to 12 practical saved views across contacts, companies, deals, tickets, and customer-success records are configured around the roles of sales, service, leadership, and customer success. These views make it easier to identify customer ownership, current tickets, recently won customers, onboarding work, renewal timing, inactive accounts, and other approved operational priorities without depending on disconnected spreadsheets.

Build Self-Service and Feedback Foundations

One knowledge-base foundation is configured with up to 10 client-provided and approved articles formatted for publishing when supported by the client’s active edition. Up to two feedback-survey foundations, such as customer satisfaction and loyalty feedback, are also configured with client-provided questions and branding. This creates a practical starting point for self-service and customer feedback without including ongoing article writing, survey administration, or response management.

Configure Customer Success and Retention Signals

One customer-success workspace foundation is configured when supported by the client’s Service Hub edition and available seats. The package includes up to three customer-success views, practical ownership and task cues, and one customer-health score model using client-approved record properties and tracked activities. This helps the team identify priority accounts, improving or declining customer signals, and the next action that supports retention.

Build Retention and Service Dashboards

Up to 20 approved native reports and three dashboards are configured using the data available in the portal. Reporting can cover won-customer handoffs, onboarding status, ticket volume, source, category, priority, backlog, response and resolution activity, owner workload, feedback trends, customer health, renewal or expansion pipeline, and retention indicators. Advanced analytics are included only where supported by the client’s subscription and available data.

Test, Train, and Support the Launch

The approved post-sale journey is tested from closed deal through handoff, support intake, ticket routing, customer history, customer-success visibility, and reporting. The package includes three 60-minute live training sessions for administrators, sales users, service users, and customer-success users, plus 21 calendar days of post-launch support for configuration questions and practical refinements within the original approved scope.

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