{"product_id":"klaviyo-post-purchase-review-request-flow-setup","title":"Klaviyo Post-Purchase \u0026 Review Request Flow Setup","description":"\u003ch3 class=\"PDq2pG_selectionAnchorContainer\"\u003eService Scope\u003cspan class=\"PDq2pG_selectionAnchor\"\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cp\u003eKlaviyo Post-Purchase \u0026amp; Review Request Flow Setup is a fixed-scope automation service for one business, one Klaviyo account, one connected e-commerce store, and one coordinated post-purchase customer journey.\u003c\/p\u003e\n\u003cp\u003eThe service includes:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eOne Placed Order-triggered post-purchase flow\u003c\/li\u003e\n\u003cli\u003eOne Klaviyo Reviews request flow or one approved external review-request path\u003c\/li\u003e\n\u003cli\u003eUp to four automated emails across the selected configuration\u003c\/li\u003e\n\u003cli\u003eOrder-based filters and timing\u003c\/li\u003e\n\u003cli\u003eLimited conditional logic\u003c\/li\u003e\n\u003cli\u003eDynamic order or purchased-product content\u003c\/li\u003e\n\u003cli\u003eControlled testing\u003c\/li\u003e\n\u003cli\u003eWritten-approval activation\u003c\/li\u003e\n\u003cli\u003eImplementation handoff\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe service is intended for marketing and customer-relationship follow-up. It does not replace the transactional order, payment, fulfillment, or shipping notifications sent by the store.\u003c\/p\u003e\n\u003ch3\u003eSelect the Review Request Configuration\u003c\/h3\u003e\n\u003cp\u003eThe service supports one of two review-request configurations.\u003c\/p\u003e\n\u003ch4\u003eKlaviyo Reviews Configuration\u003c\/h4\u003e\n\u003cp\u003eIf Klaviyo Reviews is already installed, active, and producing the required events, we can configure a separate review request flow using the Klaviyo Reviews Ready to Review event.\u003c\/p\u003e\n\u003cp\u003eThis event is generated according to the fulfillment, delivery, and timing settings available through Klaviyo Reviews.\u003c\/p\u003e\n\u003ch4\u003eExternal Review Destination Configuration\u003c\/h4\u003e\n\u003cp\u003eIf the client uses another review destination, one review-request email can be incorporated into the post-purchase journey using an approved delay and a client-provided review link.\u003c\/p\u003e\n\u003cp\u003eThe destination may be:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAn existing product-review platform\u003c\/li\u003e\n\u003cli\u003eA product review page\u003c\/li\u003e\n\u003cli\u003eA store review page\u003c\/li\u003e\n\u003cli\u003eGoogle Business Profile\u003c\/li\u003e\n\u003cli\u003eAnother approved public or private feedback page\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eOnly one configuration and one primary review destination are included.\u003c\/p\u003e\n\u003ch3\u003eReview the Store Integration\u003c\/h3\u003e\n\u003cp\u003eWe review one existing e-commerce connection and confirm whether Klaviyo is receiving the events required for the approved flow.\u003c\/p\u003e\n\u003cp\u003eThe review may cover:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ePlaced Order\u003c\/li\u003e\n\u003cli\u003eOrdered Product\u003c\/li\u003e\n\u003cli\u003eFulfilled Order\u003c\/li\u003e\n\u003cli\u003eDelivered Shipment\u003c\/li\u003e\n\u003cli\u003eRefunded Order\u003c\/li\u003e\n\u003cli\u003eCanceled Order\u003c\/li\u003e\n\u003cli\u003eReady to Review\u003c\/li\u003e\n\u003cli\u003eReview Submitted\u003c\/li\u003e\n\u003cli\u003eAvailable order and product properties\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe exact metrics depend on the connected platform, Klaviyo plan, installed applications, and store configuration.\u003c\/p\u003e\n\u003cp\u003eIntegration installation, connection repair, custom events, API development, and catalog reconstruction are not included.\u003c\/p\u003e\n\u003ch3\u003eValidate the Order Data\u003c\/h3\u003e\n\u003cp\u003eWe confirm that recent order events contain sufficient information for the selected flow.\u003c\/p\u003e\n\u003cp\u003eAvailable data may include:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eOrder number\u003c\/li\u003e\n\u003cli\u003eOrder date\u003c\/li\u003e\n\u003cli\u003eOrder value\u003c\/li\u003e\n\u003cli\u003eCustomer information\u003c\/li\u003e\n\u003cli\u003ePurchased products\u003c\/li\u003e\n\u003cli\u003eProduct images\u003c\/li\u003e\n\u003cli\u003eProduct names\u003c\/li\u003e\n\u003cli\u003eProduct quantities\u003c\/li\u003e\n\u003cli\u003eProduct prices\u003c\/li\u003e\n\u003cli\u003eProduct URLs\u003c\/li\u003e\n\u003cli\u003eFulfillment information\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eDynamic content can use only the properties actually received and stored in the client’s Klaviyo account.\u003c\/p\u003e\n\u003ch3\u003eSeparate Marketing From Transactional Messages\u003c\/h3\u003e\n\u003cp\u003eThis service does not replace required store notifications such as:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eOrder confirmation\u003c\/li\u003e\n\u003cli\u003ePayment confirmation\u003c\/li\u003e\n\u003cli\u003eShipping confirmation\u003c\/li\u003e\n\u003cli\u003eDelivery notification\u003c\/li\u003e\n\u003cli\u003eRefund confirmation\u003c\/li\u003e\n\u003cli\u003eCancellation notice\u003c\/li\u003e\n\u003cli\u003eOther required transactional communication\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe included emails are designed for post-purchase relationship building, product education, customer support, cross-selling, replenishment guidance, or review collection.\u003c\/p\u003e\n\u003cp\u003eTransactional messages have different content and platform requirements and require a separate service.\u003c\/p\u003e\n\u003ch3\u003eConfigure the Post-Purchase Trigger\u003c\/h3\u003e\n\u003cp\u003eWe configure one post-purchase flow using Placed Order as the primary trigger.\u003c\/p\u003e\n\u003cp\u003eThe trigger begins the journey after Klaviyo records a qualifying purchase from the connected store.\u003c\/p\u003e\n\u003cp\u003eWhere appropriate, the flow can use supported order properties to limit eligibility according to the approved scope.\u003c\/p\u003e\n\u003cp\u003eSeparate triggers for Fulfilled Order, Delivered Shipment, Ordered Product, or custom events require an expanded service unless they are used through the selected Klaviyo Reviews configuration.\u003c\/p\u003e\n\u003ch3\u003eConfigure Order and Customer Filters\u003c\/h3\u003e\n\u003cp\u003eWe configure standard filters needed for the approved post-purchase journey.\u003c\/p\u003e\n\u003cp\u003eFilters may address:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eMarketing eligibility\u003c\/li\u003e\n\u003cli\u003eOrder status\u003c\/li\u003e\n\u003cli\u003eRefund status\u003c\/li\u003e\n\u003cli\u003eCancellation status\u003c\/li\u003e\n\u003cli\u003eProduct eligibility\u003c\/li\u003e\n\u003cli\u003eCustomer type\u003c\/li\u003e\n\u003cli\u003eOrder value\u003c\/li\u003e\n\u003cli\u003ePurchase frequency\u003c\/li\u003e\n\u003cli\u003eAnother available order or profile property\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe required data must already be available and reliable inside Klaviyo.\u003c\/p\u003e\n\u003cp\u003eThe behavior of filters depends on the timing and accuracy of data received from the connected store.\u003c\/p\u003e\n\u003ch3\u003eBuild the Automation Architecture\u003c\/h3\u003e\n\u003cp\u003eThe service includes up to 14 total components after the included trigger or triggers.\u003c\/p\u003e\n\u003cp\u003eThe components may consist of:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eUp to four email actions\u003c\/li\u003e\n\u003cli\u003eUp to four time delays\u003c\/li\u003e\n\u003cli\u003eUp to two conditional splits\u003c\/li\u003e\n\u003cli\u003eUp to three supported profile or list actions\u003c\/li\u003e\n\u003cli\u003eOne additional approved standard component\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe exact combination is based on the approved customer journey and cannot exceed 14 post-trigger components across the selected setup.\u003c\/p\u003e\n\u003ch3\u003eConfigure the First Post-Purchase Email\u003c\/h3\u003e\n\u003cp\u003eThe first email may be configured shortly after Klaviyo records the order.\u003c\/p\u003e\n\u003cp\u003eThis message may:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThank the customer\u003c\/li\u003e\n\u003cli\u003eReinforce the brand relationship\u003c\/li\u003e\n\u003cli\u003eExplain what to expect next\u003c\/li\u003e\n\u003cli\u003eProvide customer-support information\u003c\/li\u003e\n\u003cli\u003eLink to helpful store resources\u003c\/li\u003e\n\u003cli\u003eIntroduce product-use or care information\u003c\/li\u003e\n\u003cli\u003ePresent another approved non-transactional message\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis message does not serve as the customer’s official order confirmation or receipt.\u003c\/p\u003e\n\u003ch3\u003eConfigure the Second Post-Purchase Email\u003c\/h3\u003e\n\u003cp\u003eThe second email may be placed after an approved delay.\u003c\/p\u003e\n\u003cp\u003eThis message may:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eProvide product-use instructions\u003c\/li\u003e\n\u003cli\u003eShare care or maintenance guidance\u003c\/li\u003e\n\u003cli\u003eExplain how to receive support\u003c\/li\u003e\n\u003cli\u003eHighlight helpful educational content\u003c\/li\u003e\n\u003cli\u003eIntroduce the brand community\u003c\/li\u003e\n\u003cli\u003eAnswer common post-purchase questions\u003c\/li\u003e\n\u003cli\u003eProvide another approved customer resource\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe client must supply accurate product instructions, policies, and support information.\u003c\/p\u003e\n\u003ch3\u003eConfigure the Third Post-Purchase Email\u003c\/h3\u003e\n\u003cp\u003eThe optional third post-purchase email may be used for:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA client-selected related product\u003c\/li\u003e\n\u003cli\u003eA replenishment reminder\u003c\/li\u003e\n\u003cli\u003eA customer-support check-in\u003c\/li\u003e\n\u003cli\u003eA community or loyalty invitation\u003c\/li\u003e\n\u003cli\u003eA product-specific educational follow-up\u003c\/li\u003e\n\u003cli\u003eA review-request preparation message\u003c\/li\u003e\n\u003cli\u003eAnother approved post-purchase objective\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eDynamic predictive cross-selling and product-feed development are not included.\u003c\/p\u003e\n\u003cp\u003eAny related products must be selected by the client or already available through a functioning approved content block.\u003c\/p\u003e\n\u003ch3\u003eConfigure the Review Request Email\u003c\/h3\u003e\n\u003cp\u003eThe review request email is configured after the approved order, fulfillment, delivery, or fixed-delay condition.\u003c\/p\u003e\n\u003cp\u003eThe message may include:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ePurchased product information\u003c\/li\u003e\n\u003cli\u003eProduct image\u003c\/li\u003e\n\u003cli\u003eDirect review link\u003c\/li\u003e\n\u003cli\u003eClear request for honest feedback\u003c\/li\u003e\n\u003cli\u003eCustomer-support information\u003c\/li\u003e\n\u003cli\u003eAppropriate review instructions\u003c\/li\u003e\n\u003cli\u003eClient-provided incentive details\u003c\/li\u003e\n\u003cli\u003eRequired disclosure language\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe request must not state or imply that only positive feedback is wanted.\u003c\/p\u003e\n\u003ch3\u003eConfigure Review Request Timing\u003c\/h3\u003e\n\u003cp\u003eReview timing is selected according to the product, fulfillment process, delivery expectations, and available review-platform functionality.\u003c\/p\u003e\n\u003cp\u003eThe timing should allow the customer a reasonable opportunity to receive and use the product before being asked for feedback.\u003c\/p\u003e\n\u003cp\u003eWhen Klaviyo Reviews is used, the request timing is configured through its review-request settings and the Ready to Review event.\u003c\/p\u003e\n\u003cp\u003eFor an external review destination, one approved fixed delay is used based on client instructions.\u003c\/p\u003e\n\u003cp\u003eReal-time carrier delivery verification and custom shipping-data development are not included.\u003c\/p\u003e\n\u003ch3\u003eConfigure One Review Destination\u003c\/h3\u003e\n\u003cp\u003eWe configure the email to direct customers to one approved review destination.\u003c\/p\u003e\n\u003cp\u003eThe client must provide the working review URL or an active Klaviyo Reviews setup.\u003c\/p\u003e\n\u003cp\u003eThe service does not include:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eCreating a review-platform account\u003c\/li\u003e\n\u003cli\u003eInstalling Klaviyo Reviews\u003c\/li\u003e\n\u003cli\u003eMigrating historical reviews\u003c\/li\u003e\n\u003cli\u003eBuilding a review website\u003c\/li\u003e\n\u003cli\u003eCreating Google Business Profile\u003c\/li\u003e\n\u003cli\u003eConfiguring multiple review destinations\u003c\/li\u003e\n\u003cli\u003eRepairing third-party review integrations\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eRequest Honest Customer Feedback\u003c\/h3\u003e\n\u003cp\u003eThe review message is structured to request honest feedback from eligible customers.\u003c\/p\u003e\n\u003cp\u003eThe automation will not intentionally:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAsk only satisfied customers to leave a public review\u003c\/li\u003e\n\u003cli\u003eRedirect unhappy customers away from the review option\u003c\/li\u003e\n\u003cli\u003eRequire a positive rating\u003c\/li\u003e\n\u003cli\u003ePreselect a favorable rating\u003c\/li\u003e\n\u003cli\u003eHide the public review link based on sentiment\u003c\/li\u003e\n\u003cli\u003eCreate fake or employee-submitted reviews\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eA private customer-support link may be included, but it does not replace or restrict access to the approved review destination.\u003c\/p\u003e\n\u003ch3\u003eConfigure a Client-Provided Review Incentive\u003c\/h3\u003e\n\u003cp\u003eA client-provided incentive may be referenced when permitted by the selected review platform and applicable rules.\u003c\/p\u003e\n\u003cp\u003eThe client must provide:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eIncentive value\u003c\/li\u003e\n\u003cli\u003eEligibility terms\u003c\/li\u003e\n\u003cli\u003eExpiration information\u003c\/li\u003e\n\u003cli\u003eRedemption method\u003c\/li\u003e\n\u003cli\u003eRequired disclosures\u003c\/li\u003e\n\u003cli\u003eReward-delivery instructions\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eIf an incentive is offered for submitting a review, it must not depend on the review being positive.\u003c\/p\u003e\n\u003cp\u003eCreating unique reward codes, automatically distributing rewards, building a Review Submitted follow-up flow, and administering incentive fulfillment are not included.\u003c\/p\u003e\n\u003ch3\u003eConfigure Conditional Splits\u003c\/h3\u003e\n\u003cp\u003eThe service includes up to two standard conditional splits.\u003c\/p\u003e\n\u003cp\u003eSupported conditions may distinguish customers by:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eFirst-time or repeat purchaser\u003c\/li\u003e\n\u003cli\u003eProduct or category purchased\u003c\/li\u003e\n\u003cli\u003eOrder value\u003c\/li\u003e\n\u003cli\u003eCustomer location\u003c\/li\u003e\n\u003cli\u003eSubscription status\u003c\/li\u003e\n\u003cli\u003eAvailable profile property\u003c\/li\u003e\n\u003cli\u003eAnother supported order property\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe relevant data must already exist in Klaviyo.\u003c\/p\u003e\n\u003cp\u003ePredictive logic, large product-specific path systems, and advanced cross-sell modeling are not included.\u003c\/p\u003e\n\u003ch3\u003eConfigure Dynamic Order Content\u003c\/h3\u003e\n\u003cp\u003eWe configure available event variables or supported dynamic blocks to display relevant order or product information.\u003c\/p\u003e\n\u003cp\u003eDepending on the event data, this may include:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eProduct image\u003c\/li\u003e\n\u003cli\u003eProduct name\u003c\/li\u003e\n\u003cli\u003eProduct price\u003c\/li\u003e\n\u003cli\u003eQuantity\u003c\/li\u003e\n\u003cli\u003eProduct URL\u003c\/li\u003e\n\u003cli\u003eOrder value\u003c\/li\u003e\n\u003cli\u003eAnother approved order property\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCustom event schemas, broken product data, unsupported variables, and API data repair are not included.\u003c\/p\u003e\n\u003ch3\u003eConfigure Profile or List Actions\u003c\/h3\u003e\n\u003cp\u003eThe service includes up to three standard profile-property or list update actions when required by the approved journey.\u003c\/p\u003e\n\u003cp\u003eThese may include:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eUpdating one approved profile property\u003c\/li\u003e\n\u003cli\u003eAdding an eligible profile to one approved list\u003c\/li\u003e\n\u003cli\u003eRemoving a profile from one approved list\u003c\/li\u003e\n\u003cli\u003eApplying another supported Klaviyo action\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eExternal CRM updates, webhooks, custom API calls, and cross-platform automation are not included.\u003c\/p\u003e\n\u003ch3\u003eAssemble the Email Content\u003c\/h3\u003e\n\u003cp\u003eWe place final client-provided content into one existing template or standard Klaviyo layout for each included email.\u003c\/p\u003e\n\u003cp\u003eThe service includes up to 16 client-provided supporting images across the complete setup.\u003c\/p\u003e\n\u003cp\u003eEmail assembly may include:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eHeadlines\u003c\/li\u003e\n\u003cli\u003eBody copy\u003c\/li\u003e\n\u003cli\u003eDynamic order or product section\u003c\/li\u003e\n\u003cli\u003eButtons\u003c\/li\u003e\n\u003cli\u003eReview link\u003c\/li\u003e\n\u003cli\u003eSupporting images\u003c\/li\u003e\n\u003cli\u003eProduct instructions\u003c\/li\u003e\n\u003cli\u003eSocial proof\u003c\/li\u003e\n\u003cli\u003eCustomer-support information\u003c\/li\u003e\n\u003cli\u003eFooter elements\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCopywriting, custom template design, photography, illustration, and advanced image editing are not included.\u003c\/p\u003e\n\u003ch3\u003eConfigure Subject Lines and Preview Text\u003c\/h3\u003e\n\u003cp\u003eWe configure one approved subject line and one preview-text version for each included email.\u003c\/p\u003e\n\u003cp\u003eThe service therefore includes up to:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eFour subject lines\u003c\/li\u003e\n\u003cli\u003eFour preview-text versions\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAlternative subject-line packages and A\/B testing are not included.\u003c\/p\u003e\n\u003ch3\u003eConfigure Sender and Tracking Settings\u003c\/h3\u003e\n\u003cp\u003eWe configure or review the approved:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eSender name\u003c\/li\u003e\n\u003cli\u003eSender email address\u003c\/li\u003e\n\u003cli\u003eReply-to address\u003c\/li\u003e\n\u003cli\u003eBasic personalization\u003c\/li\u003e\n\u003cli\u003eStandard open tracking\u003c\/li\u003e\n\u003cli\u003eStandard click tracking\u003c\/li\u003e\n\u003cli\u003eUTM tracking\u003c\/li\u003e\n\u003cli\u003eSmart Sending settings\u003c\/li\u003e\n\u003cli\u003eUnsubscribe functionality\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eSending-domain authentication, DNS changes, attribution consulting, and Google Analytics configuration are not included.\u003c\/p\u003e\n\u003ch3\u003ePreview and Test the Emails\u003c\/h3\u003e\n\u003cp\u003eEach included email is previewed using available profile, order, product, or review-event data.\u003c\/p\u003e\n\u003cp\u003eThe review covers:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eTriggered event data\u003c\/li\u003e\n\u003cli\u003eDynamic product information\u003c\/li\u003e\n\u003cli\u003eReview link\u003c\/li\u003e\n\u003cli\u003eSubject line\u003c\/li\u003e\n\u003cli\u003ePreview text\u003c\/li\u003e\n\u003cli\u003eSender information\u003c\/li\u003e\n\u003cli\u003eImages\u003c\/li\u003e\n\u003cli\u003eButtons\u003c\/li\u003e\n\u003cli\u003ePersonalization fallback\u003c\/li\u003e\n\u003cli\u003eFooter content\u003c\/li\u003e\n\u003cli\u003eDesktop presentation\u003c\/li\u003e\n\u003cli\u003eMobile presentation\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eTest messages are delivered to up to three client-provided inboxes.\u003c\/p\u003e\n\u003ch3\u003eComplete a Controlled Order-Event Test\u003c\/h3\u003e\n\u003cp\u003eWe complete one controlled test using a recent eligible order event or a client-authorized test order.\u003c\/p\u003e\n\u003cp\u003eThe test may include:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eConfirming the order event\u003c\/li\u003e\n\u003cli\u003eReviewing flow eligibility\u003c\/li\u003e\n\u003cli\u003eReviewing conditional paths\u003c\/li\u003e\n\u003cli\u003ePreviewing dynamic order data\u003c\/li\u003e\n\u003cli\u003eTesting the review destination\u003c\/li\u003e\n\u003cli\u003eConfirming expected time-delay behavior\u003c\/li\u003e\n\u003cli\u003eReviewing message status\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eKizilCo does not independently place a paid order without the client’s authorization.\u003c\/p\u003e\n\u003cp\u003eStore, integration, fulfillment, or event-data failures require separate technical work.\u003c\/p\u003e\n\u003ch3\u003eComplete the Pre-Activation Review\u003c\/h3\u003e\n\u003cp\u003eBefore activation, we review:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ePost-purchase trigger\u003c\/li\u003e\n\u003cli\u003eReview-request trigger or path\u003c\/li\u003e\n\u003cli\u003eOrder and customer filters\u003c\/li\u003e\n\u003cli\u003eTime delays\u003c\/li\u003e\n\u003cli\u003eConditional splits\u003c\/li\u003e\n\u003cli\u003eDynamic content\u003c\/li\u003e\n\u003cli\u003eReview destination\u003c\/li\u003e\n\u003cli\u003eReview language\u003c\/li\u003e\n\u003cli\u003eIncentive disclosure, if applicable\u003c\/li\u003e\n\u003cli\u003eSender information\u003c\/li\u003e\n\u003cli\u003eTracking settings\u003c\/li\u003e\n\u003cli\u003eTest results\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe automation remains in draft or manual status until the client provides written approval.\u003c\/p\u003e\n\u003ch3\u003eActivate After Written Approval\u003c\/h3\u003e\n\u003cp\u003eAfter written approval, the included messages and flow components are changed to the appropriate live status.\u003c\/p\u003e\n\u003cp\u003eActivation applies only to the approved structure, triggers, timing, messages, and review destination.\u003c\/p\u003e\n\u003cp\u003eHistorical-order enrollment and collection of reviews from past purchases are not included.\u003c\/p\u003e\n\u003ch3\u003eImplementation Handoff\u003c\/h3\u003e\n\u003cp\u003eThe client receives a concise implementation summary identifying:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eStore and metrics reviewed\u003c\/li\u003e\n\u003cli\u003eFlow configuration selected\u003c\/li\u003e\n\u003cli\u003eTriggers and filters applied\u003c\/li\u003e\n\u003cli\u003eEmails created\u003c\/li\u003e\n\u003cli\u003eTime delays and splits configured\u003c\/li\u003e\n\u003cli\u003eReview destination used\u003c\/li\u003e\n\u003cli\u003eTesting completed\u003c\/li\u003e\n\u003cli\u003eActivation status\u003c\/li\u003e\n\u003cli\u003eKnown data or platform limitations\u003c\/li\u003e\n\u003cli\u003ePractical maintenance recommendations\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe Klaviyo account, store data, completed automation, reviews, and supplied business assets remain owned and controlled by the client.\u003c\/p\u003e\n\u003ch3\u003eClient Requirements\u003c\/h3\u003e\n\u003cp\u003eBefore work begins, the client must provide:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eKlaviyo administrator access\u003c\/li\u003e\n\u003cli\u003eAppropriate store access when required\u003c\/li\u003e\n\u003cli\u003eOne functioning e-commerce integration\u003c\/li\u003e\n\u003cli\u003eWorking order and fulfillment data\u003c\/li\u003e\n\u003cli\u003eAn active Klaviyo Reviews installation or one external review destination\u003c\/li\u003e\n\u003cli\u003eFinal approved copy for up to four emails\u003c\/li\u003e\n\u003cli\u003eOne existing template or usable brand assets\u003c\/li\u003e\n\u003cli\u003eUp to 16 prepared supporting images\u003c\/li\u003e\n\u003cli\u003eProduct-use or care information\u003c\/li\u003e\n\u003cli\u003eApproved review-request language\u003c\/li\u003e\n\u003cli\u003eWorking review URL\u003c\/li\u003e\n\u003cli\u003eSender and reply-to information\u003c\/li\u003e\n\u003cli\u003eApproved delay and split logic\u003c\/li\u003e\n\u003cli\u003eAny review incentive and disclosures\u003c\/li\u003e\n\u003cli\u003eUp to three test inboxes\u003c\/li\u003e\n\u003cli\u003eTimely consolidated feedback\u003c\/li\u003e\n\u003cli\u003eWritten approval before activation\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWork begins after all required access, data, content, and instructions are received.\u003c\/p\u003e\n\u003ch3\u003eDelivery and Revisions\u003c\/h3\u003e\n\u003cp\u003eStandard delivery is 10–15 business days after all required access, order data, review functionality, content, and instructions are received.\u003c\/p\u003e\n\u003cp\u003eTwo consolidated revision rounds are included when submitted within seven days of the corresponding delivery and remain within the approved structure and original quantities.\u003c\/p\u003e\n\u003cp\u003eMissing events, unavailable review functionality, incomplete content, integration problems, or delayed approvals may extend the completion time.\u003c\/p\u003e\n\u003ch3\u003eImportant Scope Boundaries\u003c\/h3\u003e\n\u003cp\u003eThe following are not included:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eKlaviyo subscription, sending, or Reviews fees\u003c\/li\u003e\n\u003cli\u003eKlaviyo Reviews installation\u003c\/li\u003e\n\u003cli\u003eReview-platform account creation or migration\u003c\/li\u003e\n\u003cli\u003eMore than one store\u003c\/li\u003e\n\u003cli\u003eMore than one post-purchase journey\u003c\/li\u003e\n\u003cli\u003eMore than one review destination\u003c\/li\u003e\n\u003cli\u003eMore than four automated emails\u003c\/li\u003e\n\u003cli\u003eMore than 14 post-trigger components\u003c\/li\u003e\n\u003cli\u003eMore than four time delays\u003c\/li\u003e\n\u003cli\u003eMore than two conditional splits\u003c\/li\u003e\n\u003cli\u003eMore than three profile or list actions\u003c\/li\u003e\n\u003cli\u003eTransactional order, payment, shipping, or refund emails\u003c\/li\u003e\n\u003cli\u003eCustom event or API development\u003c\/li\u003e\n\u003cli\u003eStore, catalog, fulfillment, or data repair\u003c\/li\u003e\n\u003cli\u003eDynamic product-feed development\u003c\/li\u003e\n\u003cli\u003ePredictive product recommendations\u003c\/li\u003e\n\u003cli\u003eAutomatic review-reward fulfillment\u003c\/li\u003e\n\u003cli\u003eReview Submitted follow-up automation\u003c\/li\u003e\n\u003cli\u003eReview moderation or responses\u003c\/li\u003e\n\u003cli\u003eHistorical-order enrollment\u003c\/li\u003e\n\u003cli\u003eSMS, push, WhatsApp, or multichannel messages\u003c\/li\u003e\n\u003cli\u003eCustom email-template design\u003c\/li\u003e\n\u003cli\u003eEmail copywriting\u003c\/li\u003e\n\u003cli\u003eSending-domain authentication\u003c\/li\u003e\n\u003cli\u003eA\/B testing\u003c\/li\u003e\n\u003cli\u003eGoogle Analytics configuration\u003c\/li\u003e\n\u003cli\u003eOngoing monitoring or optimization\u003c\/li\u003e\n\u003cli\u003ePost-launch performance reporting\u003c\/li\u003e\n\u003cli\u003eLegal or regulatory compliance review\u003c\/li\u003e\n\u003cli\u003eGuaranteed reviews, ratings, repeat purchases, conversions, or revenue\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"KizilCo","offers":[{"title":"Default Title","offer_id":53840410149147,"sku":null,"price":1499.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1033\/5436\/8283\/files\/ChatGPTImageAug29_2026_11_37_13PM.png?v=1788061044","url":"https:\/\/www.kizilco.com\/products\/klaviyo-post-purchase-review-request-flow-setup","provider":"KizilCo","version":"1.0","type":"link"}