Website Maintenance & Support Package

01. Ongoing Website Care

Your website needs regular attention to remain current, functional, and professional.

We provide scheduled maintenance and support for one eligible website based on the monthly plan you select.

02. Platform and Software Updates

We review and install applicable website software updates according to platform compatibility and available access.

This may include:

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  Website platform or CMS updates
  
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  Theme updates
  
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  Plugin updates
  
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  Application updates
  
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  Extension updates
  
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  Basic compatibility checks
  

Available update services depend on the website platform and existing software configuration.

03. Backup and Security Checks

We review available backup settings and verify backups through the existing hosting provider, website platform, application, or backup solution.

Security care may include:

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  Basic malware scans
  
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  Security-status checks
  
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  Suspicious website behavior review
  
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  Available platform-security checks
  
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  Basic update vulnerability prevention
  

Premium backup storage, cybersecurity services, and complete protection guarantees are not included.

04. Availability and Functionality Monitoring

We monitor website availability and review important public-facing website functions according to the selected plan.

This may include:

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  Website availability alerts
  
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  Contact-form checks
  
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  Navigation-link checks
  
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  Button checks
  
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  Downloadable-file checks
  
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  Broken-link review
  
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  Visible-error review
  
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  Basic visitor-functionality testing
  

05. Minor Content Updates

Included monthly support time may be used for minor updates to existing website content.

Examples include:

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  Updating existing text
  
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  Replacing existing images
  
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  Changing contact details
  
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  Updating business hours
  
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  Updating existing services or products
  
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  Correcting links
  
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  Adjusting existing buttons
  
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  Replacing downloadable files
  
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  Making small formatting corrections
  

New pages, redesign, advanced graphic design, copywriting, custom features, and complex code changes are not considered minor content updates.

06. Website Performance Care

Business and Professional plans include basic website performance observations and cleanup using available tools.

This may include:

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  Basic loading-speed review
  
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  Image-size observations
  
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  Cache review where applicable
  
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  Database cleanup where applicable
  
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  Basic performance recommendations
  
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  Identification of visible performance problems
  

Advanced server optimization, hosting migration, complete code optimization, and premium performance tools are not included.

07. Support and Monthly Reporting

Each plan includes professional website support and a monthly maintenance summary.

The summary may include:

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  Updates completed
  
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  Backup status
  
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  Security-check status
  
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  Website availability observations
  
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  Content changes completed
  
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  Functionality issues identified
  
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  Performance observations
  
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  Recommended next steps
  

08. Essential Maintenance Plan

$149 per month

Designed for smaller informational websites that need reliable basic care.

Includes:

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  Monthly website health check
  
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  Monthly applicable software updates
  
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  Backup verification
  
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  Basic security scan
  
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  Website availability monitoring
  
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  Basic form and broken-link checks
  
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  Up to 1 hour of minor content updates
  
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  Monthly maintenance summary
  
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  Response target within 2 business days
  

09. Business Maintenance Plan

$299 per month

Designed for active business websites that need more frequent maintenance and content support.

Includes:

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  Weekly website health and update checks
  
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  Applicable software updates
  
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  Regular backup verification
  
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  Website availability alerts
  
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  Regular security scans
  
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  Form and functionality checks
  
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  Broken-link and visible-error review
  
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  Basic performance cleanup
  
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  Up to 3 hours of minor content updates
  
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  Monthly maintenance report
  
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  Response target within 1 business day
  

10. Professional Maintenance Plan

$499 per month

Designed for larger or more active business websites that need ongoing attention and priority support.

Includes:

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  Weekly technical maintenance checks
  
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  Applicable software updates
  
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  Frequent backup verification
  
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  Continuous availability alerts
  
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  Regular security scans
  
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  Key functionality testing
  
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  Broken-link and visible-error review
  
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  Basic performance optimization
  
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  Database cleanup where applicable
  
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  Up to 6 hours of minor content updates
  
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  Priority issue review
  
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  Detailed monthly maintenance report
  
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  Same-business-day response target during regular business hours
  

Monthly Service Schedule

Initial account onboarding normally begins within 2–5 business days after receiving all required access and information.

Maintenance continues monthly while the selected plan remains active.

Important Note

Each plan covers one eligible website. Included support hours reset monthly and do not roll over.

Website redesign, new page creation, custom development, advanced coding, complete SEO services, copywriting, graphic design, new integrations, e-commerce product management, malware removal from an already infected website, emergency server administration, hosting, domains, premium tools, and third-party fees are not included unless purchased separately.